cathie toshach polaroid picture

The following represents my current body of work. It may seem a bit eclectic at times, but I see it as a rather rounded approach to understanding and designing for people. People like you and me who crave information and don't want anything holding it up, hiding it, or overly complicating it. It can be pretty or even fun just as long as you give it to us straight.

You can also take a look at my résumé if you are so inclined.

University of Michigan, School of Natural Resources and Environment

Overview

The University of Michigan’s School of Natural Resources & Environment (SNRE), located on the Ann Arbor campus, seeks to contribute to protecting the environment through education, research, and outreach. In Fall 2006, they sought to research the criteria, implementation, and design of an emergency continuity plan. Working with staff of SNRE, a group of students, the ProActors, worked on identifying the critical factors essential to disaster planning. Through project planning, affinity diagramming, contextual inquiry, and a number of other methodologies we honed in on a several key findings and recommendations.

By respecting the organization and culture of SNRE, we recommended a number of solutions we felt would be easily integrated and adopted by SNRE staff and faculty. We made use of existing personnel and resources in order to minimize the cost and disruption to the organization while still providing a sound and cohesive continuity plan. Additionally, we offered a tier response contingency for varying degrees of severity. These tiers utilized the existing fire marshals, a new call tree, website and email notifications, and onsite communications.

Tools and Methods

  • Project Planning
  • Contextual Inquiry
  • Consolidated Sequence Model
  • Physical Model
  • Affinity Diagram and Walkthrough

Screenshots

SNRE Physical Model
SNRE Physical Model SNRE Physical Model SNRE Project Plan - Gantt Chart SNRE Project Plan - Calendar SNRE Affinity Diagram SNRE Affinity Diagram SNRE Affinity Diagram

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