Overview
The University of Michigan’s School of Natural Resources & Environment (SNRE), located on the Ann Arbor campus, seeks to contribute to protecting the environment through education, research, and outreach. In Fall 2006, they sought to research the criteria, implementation, and design of an emergency continuity plan. Working with staff of SNRE, a group of students, the ProActors, worked on identifying the critical factors essential to disaster planning. Through project planning, affinity diagramming, contextual inquiry, and a number of other methodologies we honed in on a several key findings and recommendations.
By respecting the organization and culture of SNRE, we recommended a number of solutions we felt would be easily integrated and adopted by SNRE staff and faculty. We made use of existing personnel and resources in order to minimize the cost and disruption to the organization while still providing a sound and cohesive continuity plan. Additionally, we offered a tier response contingency for varying degrees of severity. These tiers utilized the existing fire marshals, a new call tree, website and email notifications, and onsite communications.
Tools and Methods
- Project Planning
- Contextual Inquiry
- Consolidated Sequence Model
- Physical Model
- Affinity Diagram and Walkthrough







